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Charge Nurse Boot Camp

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Program Category: Continuing Education Course

Areas of Practice: Administration Ambulatory Care Behavioral Health Cardiology Certifications Critical Care Emergency Gastroenterology Med-Surg Neurology Nursing Legalities Orthopedic Pediatrics Pre, Peri, Post-Op Care Progressive Care/Stepdown Pulmonary Rehab Staff Development Women's Health/Perinatal Other

Course Description

This course is geared toward new charge nurses or charge nurses who would like to kick their skills up a notch. Most charge nurses are promoted because of their clinical skills but are lacking in the other basic skills they need to lead in today’s shifting healthcare environment. This course will cover basics, such as communication, conflict management, budgeting, relevant laws and other important concepts of leadership.

Key Learning Outcome

  • After completing the program, 80% of participants will report an increase in knowledge that will positively impact their practice.

Agenda

Sign-in begins at 7:30 am. Each day includes a one-hour lunch (on your own), as well as a morning and afternoon break of 15 minutes each. The order of lectures presented and break times may vary according to speaker preference.

Day 1, 8:00 am to 4:30 pm

  • 10 Key Skills for Novice Nurse Leaders
    Capacity to Learn and Use Knowledge | Adaptability to Change | Communication | Conflict 
    Resolution | Delegation | Coaching/Precepting/ Mentoring | Decision Making and Problem Solving | 
    Prioritization and Time Management | Resilience | Self-Renewal
  • Reflection and Discussion
  • Leadership Styles and Theories of Leadership
    Situational | Transformational | Servant
  • Emotional Intelligence
    Intrapersonal Domain | Interpersonal Domain | Why it Matters 
  • Adaptability to Change
    Key Drivers | Models | Barriers
  • Communication
    7 C’s | Barriers | Active Listening Skills
  • Generational Diversity
    Workforce Today | Advantages to Multigenerational Workforce | How Do We Work Together?
  • Conflict and Resolution
    Triggers | Management Styles | Fitting Strategy to Situation
  • Teamwork
    High-Performance Teams | When to Use Team | Success | Failure
  • Workplace Bullying/Lateral Violence
    Incivility | Bullying | Mobbing | Violence | Impact | Creating a Culture of Respect
  • Discussion
    Handling Workplace Change | Recent Conflicts | Growing Successful Teams | Open Discussion

Day 2, 8:00 am to 4:30 pm

  • Patient Experience
  • Delegation
    Span of Control | Authority vs. Responsibility | Five Rights of Delegation | Barriers to Effective Delegation
  • Prioritization and Time Management
    Basics | Eisenhower Matrix | Time Wasters | Tips for Organization
  • Coaching, Mentoring and Precepting
    Novice to Expert Continuum | Adult Learning Principles | Critical Thinking
  • Advancing Your Career
    Envisioning Your Future | 5 P’s of Career Progression | Networking
  • Coping with Stress and Burnout
    Causes | Consequences | Compassion Fatigue | Burnout | Discussion
  • Discussion
    What Skills Are You Taking Back to Work?
  • Self-Renewal
    Resilience | Self-Care | Meditation and Mindfulness
  • Discussion
  • Questions