Crossing the Quality Chasm

Seminar eLearning DVD-ROM Audio CD

Program Category: Continuing Education Course

Areas of Practice: Administration Ambulatory Care Behavioral Health Cardiology Certifications Critical Care Emergency Gastroenterology Med-Surg Neurology Nursing Legalities Orthopedic Pediatrics Pre, Peri, Post-Op Care Progressive Care/Stepdown Pulmonary Rehab Staff Development Women's Health/Perinatal Other

Course Description

Crossing the Quality Chasm provides a look at the historical aspects of healthcare quality and the evolution of those programs to present day mandated and elective quality initiatives. The information is brought to you with real-life case studies to demonstrate trends and legal liabilities of process failure and ways to mitigate your practice risk.

Program Learning Outcomes

This program prepares the learner to:

Discuss historical quality programs.
Understand the evolution of healthcare quality initiatives.
Discuss areas of practice liability.
Create process improvements to mitigate risk.

Agenda

Sign-in begins at 7:30 am.The day includes a break of 15 minutes. The order of lectures presented and break times may vary according to speaker preference

8:00 am to 5:30 pm

Historical Perspective of Healthcare Quality and Recent History, Emphasis
Quality Audits | CQM | CQI | To Err is Human, 1999 | Pockets of Quality | The Quality Chasm: Faces of Quality

Mandated vs. Elective Programs
Meaningful Use | Physician and Care Criteria | JACHO/TJC | Certification | Consortiums | Baldridge | Magnet Status

Environmental and Cultural Influences
Culture of Care | Staff Education | Staff Engagement | Risk Management

Legal Relationship Between Quality and Practice
Patient Safety Goals | Standards of Care | Care Guidelines | Best Practices | Case Studies

Case Studies
Electronic Records

Conclusion
Future of Healthcare Quality

Adjourn

Program List

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