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Med-Ed > Frequently Asked Questions
- I’m not sure I can get off work for a seminar I would like to attend. What is the registration deadline?
Registrations are accepted until the class is full. On-site registrations are accepted with an additional $10.00 registration fee for walk-in registrants. Personal checks are not accepted at the door. We suggest calling the day before to check on seat availability.
- What is your cancellation policy?
We understand the complexities of schedules. Cancellations received any time prior to the seminar will receive a tuition refund less a $15.00 processing fee. Substitutions or transfers to other seminars are accepted. Full tuition may also be applied to any audio/video CD, DVD or iPod Shuffle package.
- How are refunds given?
Med Ed always issues refunds the same way your tuition was paid.
- Can you tell me how your "Pass The Exam" guarantee works?
Because of Med Ed’s extraordinary pass rate for certification exams, we are the only Continuing Education Company who will offer this bold guarantee! We guarantee you will pass your Certification Exam after taking our 2 day review seminars or we will refund your tuition. Exam must be taken within 90 days of the seminar date.
- Will I receive anything in the mail prior to the seminar?
Program booklets are available for pickup the morning of the seminar.
- Do I need to bring anything with me to the seminar?
We recommend bringing a sweater due to the fact that most conference rooms tend to be cool. Some attendees have found it healthy to bring calipers and/or calculators for some seminars.
- Will Med Ed sell my email address to other businesses?
Absolutely not! Email addresses are for Med Ed’s purposes only, and will not be sold or shared with any other businesses.
- I lost my certificate of attendance. How can I get a replacement.
Med Ed is happy to fax, email or mail you a replacement at no charge.
- How can I get a copy of a brochure?
You can print a copy of a brochure from our website. Select “Seminars” on our home page, and then “Location” or “Title”. Select the seminar you’re interested in and then “Click here to view or print a copy of this brochure.” You can also select “Request Information” on our home page to request a brochure, and of course, you can always call us to request one.
- Can I make copies of your brochure to share with fellow employees?
Yes.
- Do you accept Purchase Orders? If so, how do I register using one?
Yes, just mail or fax your registration(s) along with a signed copy of your purchase order. Once we receive this information.
- I read something in your brochure about a “registration assistant” receiving a discount. Can you tell me about this?
Registration Assistants help the seminar instructor with sign-in, setting up, etc. throughout the seminar. Med Ed will send you a $40.00 refund after the seminar.
- Are there any discounts given?
Yes, we offer Team Pricing Discounts. Enroll 3 attendees at the same time for a full seminar and the 4th person goes free! Just mail, fax, or call our office to register your team.
- Does my registration fee include lunch?
Lunch is on your own but we do provide coffee, tea, and light breakfast items in the AM with refreshments in the afternoon.
- Will I receive a confirmation number when I register?
You will receive via email a confirmation and payment receipt. Contact us by phone if you do not have email access.
- How do I arrange to take certification exams after attending one of Med-Ed’s review classes?
For AACN: CCRN or PCCN Exam information call: 800-809-2273
For CEN Exam information call the ENA at: 800-460-4116
For Med-Surg Certification Exam information call: 856-256-2323
- Who can attend Med-Ed’s seminars?
Our courses are geared to the healthcare professionals wanting intermediate to advanced knowledge in their fields. However, our seminars are open to any interested parties who wish to register.
- Where is Med-Ed?
Our office is located in Charlotte, North Carolina.
- How can I update my address for brochures to be mailed to me?
From our website, you can email your new information through the "Contact Us" tab or log in to our website with your user id and password to update your mailing address or contact information.
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